After several electricity cuts, my voip phone (thomson st2022) hung on “Loading” with empty circles and with the 3rd bottom at the bottom of the phone turned on with a green light, and did not go any further. I tried rebooting it several times, but each time it hung on “Loading” after no more than 5 seconds. I left it that way an entire day, nothing changed.
It was not a problem of ip-address nor internet access, the boot process did not even go up to these steps. I contacted my service provider and they answered with a solution that actually worked for me pretty well!
To force a hard reboot of your thomson st2022 voip phone, do as follow:
- power off the device
- power it on & keep pressing down both the speaker button (green) and silence bottom (above it, red) during the entire boot process
- wait until your phone successfully rebooted (you should be able to access the admin menu on your phone right now)
That’s it!